Maldaba partner with Nourish to improve personalised care delivery for people with learning disabilities

Maldaba, who provide their Hear Me Now app and service as a digital health passport to support people with learning disabilities, have announced a partnership with digital social care records provider Nourish to support the delivery and tracking of high quality, personalised care by care organisations and providers. 

Hear Me Now enables people with a learning disability to better engage with their health and social care, empowering them to play a more active role in the planning and implementation of their care and wellbeing. The app has been live since 2016 (originally known as My Health Guide), and whilst it was specifically co-designed with and for people with learning disabilities, and since then has brought benefits to other groups such as people with autism, dementia and other cognitive challenges to manage their care information. 

People with learning disabilities die 20 years younger than the general population, and this technology aims to address the inequalities in care accessed and received by this population, in line with the LeDeR review and national agenda for service improvement for people with learning disabilities and autism. 

This partnership is a step forward in digitising social care, by recording data more effectively at the point of use, and sharing that more widely with the appropriate parties. Combining Hear Me Now and Nourish’s expertise in digital care planning  will bring benefits to service users, their families and care providers alike, and improve outcomes across the board. Nourish and Hear Me Now elevate the voice of the person with a learning disability, via input into the digital care plan in Nourish and through Hear Me Now which will enable more self-supported and personalised care, consistent with the patient-centric view which has become a national focus and CQC KLOEs.

At Humber Teaching NHS Foundation Trust, Hear Me Now allowed for a 30% reduction in service use, which created space for reducing waiting lists and pressure on other areas of the service. National care provider Hft were able to re-use 243 contact hours at a single service, enabling greater independence in daily activities for people they support through Hear Me Now. There are other efficiency benefits for staff, as they are able to enter information with the person they are supporting in a more engaging way, using Hear Me Now.  

Lorenzo Gordon, Director, Maldaba Ltd comments: “Partnering with Nourish is an important further step in joining-up data, so that it is entered only once, and flows to the right people at the right time.  At Maldaba we see this as crucial to providing appropriate, correct and timely support to vulnerable people, and are delighted to be working with a provider such as Nourish, who shares this vision.”

Denise Tack, Director of Partnerships, Nourish Care adds: “The Nourish Partnership Programme is designed around partnerships such as the one with Maldaba, with the impact on the end-user always being the core focus. Now is the time for care-sector technologies to work together in partnership, ending the reliance on pilots and siloed solutions. Digital transformation of our sector at scale can only truly happen if done collaboratively. We are proud to be partnering with such a like-minded organisation and look forward to seeing the positive benefits for our customers and individuals receiving support.”

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